Notice relating to COVID-19

Issued: 11:00am Tuesday 14th July 2020

Please find below further information relating to COVID-19.  This page will be updated as the situation changes.

Car park reopening

Our car parks on the Malvern Hills and Commons are open.  Please do your bit and respect our local area by social distancing, leaving your BBQ at home, and take your litter home.

Public toilet facilities are open at British Camp and the Wyche Cutting.  Toilets at St Ann's Well will remain unavailable whilst the Cafe is closed.

Exercising on the Hills and Commons

Please do your bit to stay safe and to help keep the local community safe.  We’ve provided some further information on how you can keep yourself and others safe when exercising on the Malvern Hills and Commons in line with official Government advice.


  • Explore some of the lesser known paths and avoid the more popular areas to minimise contact with others. As a walker you have a right of access over land under our care so you have lots of opportunities to find your own space. 
  • Stay at least 2 metres away from others. Please be generous with space when passing people on paths. 
  • Be polite and considerate to others. If you’re more mobile and able to, please step aside to allow cyclists or wheelchair users through where space is limited, to make sure everyone is at a safe distance from each other
  • If walking with your dog please keep it under effective control and do not let your pet run up to other visitors. Please keep your dog on a lead near livestock as there are lambs around the countryside and it is important that you keep the sheep safe.  
  • Look out for ground-nesting bird signs and keep yourself and your dog to the paths in these areas to avoid disturbing these vulnerable birds.


  • Use a bell or call out in plenty of time to alert other visitors to your approach.
  • Stay at least 2 metres away from others to keep yourself and other safe.
  • Be polite and considerate to others. You may need to stop and dismount or wait when passing other visitors in order to maintain a safe distance.
  • Please keep your speed down and consider your abilities so you don't take risks that might cause you to require assistance from an already overstretched NHS.
  • The byelaws still apply so please keep to bridleways and permissive paths (map)

Cycling UK have provided a guide to social distancing and cycling here.


  • Explore some of the lesser known paths and avoid the more popular areas to minimise contact with others.
  • As you're more likely to be breathing hard and sweating, please take extra care to keep your distance.
  • Be polite and considerate to others. You may need to slow down or stop to keep your distance to allow others the time to move aside to maintain a safe distance of 2 metres.

Please follow these tips to keep yourself and the local community safe during this difficult time.  

You may wish to bring with you hand sanitiser or gloves on your visit.  Make sure you wash your hands after your visit and before eating.

Malvern Hills Trust Office public desk closure

Due to the on-going situation with Covid-19, the MHT offices will be open to the public at reduced hours for the sale of car park passes only for those that are not able to access the online renewal option.

Reduced opening hours
Monday - Closed
Tuesday - 10.00am to 12.45pm
Wednesday - 10.00am to 12.45pm
Thursday - 10.00am to 12.45pm
Friday - 10.00am to 12.45pm

To protect the public and MHT staff, preferred payment option is by card and a 1 in, 1 out policy will apply. For the benefit of our customers and staff, there are screens installed at the counter.  In line with amended government advice, we ask customers to wear masks when visiting to purchase car park passes.

Please respect these safety measures and keep 2m apart (as much as possible) for your well being and the safety of our staff and volunteers.

Contacting the Trust

Please report report issues on the Hills and Commons by calling 01684 892002 and following the advice on the switchboard message.  Staff will attend as required.  Please always call 999 in an emergency.

If you have any queries or comments, please email or write to us.  Staff will be unable to deal with any comments at the front desk during opening hours.  Staff can be contacted by email although some staff may be working from home with flexible working times.

Residents' and Annual Car Park passes

We are grateful to the numerous people who buy parking passes for our car parks, which supports the conservation of the Hills and commons. Residents of the town of Malvern and the parishes of Colwall, Guarlford, Malvern Wells, Mathon, and West Malvern who pay a levy to Malvern Hills Trust are eligible for a concessionary parking pass.

Residents’ parking passes 2020/21 - are now available to purchase

The office of Malvern Hills Trust will for the time being remain closed to the public, to ensure the safety of both the public and our staff. We are not aware of any plans for either Malvern or Colwall libraries to re-open, so facilities for buying residents’ parking passes for the Hills are not currently available at either location.

Passes for 2019/20 (orange passes) have now expired.

Options for buying new passes for 2020/21 are as follows:

  • By email – by completing the application form, providing proof of address and making payment by BACs. Completed forms and proof of address should be emailed to
  • By post – by completing the application form, providing proof of address and making with payment by cheque or BACs. Applications should be posted to Malvern Hills Trust, Manor House, Grange Road, Malvern, WR14 3EY 

If neither of these is possible,

  • By telephone, with payment by card. Please only use this option if you cannot apply in any other ways.

Passes cost £5.70 each plus £1.00 for postage and administration and a maximum of three passes are available per household.

Your new pass will be valid until the 31st May 2021.

Annual car park passesFollowing the reopening of the Malvern Hills Trust car parks, Annual car park passes can now be purchase from the Trust over the phone or by post. Passes cost £38.00 (£14.50 for a second vehicle at the same household) and are valid for 12 months from the date of purchase.

Annual parking pass application form (word doc.)
Annual parking pass application form (PDF)

Please bear with us at this time as we are expecting a large number of enquiries.  We will deal with your query as soon as possible.

MHT events

Unfortunately, in light of recent events we have made the decision not to launch our events programme for 2020 at this time.  The health of the local community and visitors is important to us and we have taken this decision to protect the wider community.

We do not anticipate that any events will be held until after the 31st July at this time.  Further information will be provided here.

Volunteer Conservation Days

Unfortunately, in light of recent events we have made the difficult decision to cancel our Conservation Volunteer programme until further notice.  The health of the local community and visitors is important to us and we have taken this decision to protect the wider community.  We hope to slowly and safely invite volunteers back in small groups in the coming month.

Further information will be provided here.

Externally organised events

The Malvern Hills and Commons are a popular place for external events to be held, from sponsored walks, to sports club activities. 

At this time, the Hills and Commons remain open to the public and the decision to cancel or postpone individual events is made by the event organiser/leader.  Please contact the event organiser directly for further information.

Board and Committee meetings

Temporary arrangements during Covid-19 restrictions

The Trust may hold virtual meetings (with trustees taking part by video link or by telephone) whilst it is not possible to hold face-to-face meetings.  The Trust has now set up a facility to live stream meetings. All the Board meetings are open to the public, except where personnel matters or commercially sensitive matters are to be discussed or where legal professional privilege applies. These virtual meetings will now be open to the public by way of a link to a streaming service and the link will be published on the agenda.  This will not apply to any part of a meeting where exempt/confidential business is discussed.

Next meeting date

Due to the COVID-19 outbreak, all Committee meetings are cancelled until further notice.

COVID-19 Contingency Committee

Authority has been delegated by the Board for this committee to take urgent decisions whilst normal meetings of the Board and the Committees have been suspended during the Covid-19 emergency.   It comprises the Chair and Vice Chair of the Board, and the Chairs and Vice Chairs of all the standing Committees (Land Management, Finance, Administration and Resources, Staffing, Governance).  No date has been set for the next meeting but the Committee will be called as required.

Board member profiles

These meetings will be held by telephone conference in the light of the Government requirement for the public to stay at home, to not travel unnecessary, and to stay 2 metres away from others.

Archived minutes


Updated 11:00am 14th July 2020