Notice relating to COVID-19

Issued: 11:00 Tuesday 4th January 2022

Please find below further information relating to COVID-19.  This page will be updated as the situation changes.

National/local restrictions

Please keep up to date with the latest Government Guidance.

Visiting the Malvern Hills and Commons

There are no limits on the number of people visiting the Hills and Commons. Full guidance can be found on the Government website.  Don't forget to follow the Countryside Code when visiting to help protect and conserve our precious outdoor spaces.

Car parks

Our car parks remain open.  Find out more information relating to parking and visiting (including pay and display and parking passes).

Staying safe

Please do your bit to stay safe and respect the local community following official Government advice on isolating and minimising the risk of Covid-19

You may wish to bring with you hand sanitiser on your visit and please wash your hands after your visit and before eating.  Dispose of any litter in the bins provided or take your litter home.


The Trust is not responsible for the public toilets at the Wyche Cutting or at British Camp.  Although they remain open at this time, this may change.  Please contact Herefordshire Council for up to date information.

The toilets at St Ann’s Well are open whilst the cafe is open.

On the ground

Our wardens are available on the ground to provide information and assistance to visitors and to patrol the Hills and Commons.

Contacting the Trust

Office opening

The Trust's offices are open for the purchase of car park passes only.  Please only use this option if unable to purchase your Levy payer or Annual pass online

Opening hours are from 9am to 3pm, Tuesday to Friday (closed Mondays).  Masks are compulsory and must be worn when visiting the office (unless exempt).

Getting in touch

The office will be manned by a small team of staff to respond to phone calls and carry out essential day to day work.

Other staff working from home during this period, so it may take us longer to answer phone calls. 

If possible, please contact the Trust via email in the first instance at (if urgent, call 01684 892002 and in an emergency always call 999).  Staff will respond to emails as soon as they are able but again, it may take longer to respond to your query than usual.  Thank you for your patience during this time.

Volunteer Conservation Days

Volunteer conservation days have restarted but with limited capacity for the safety of staff and volunteers.  We're sorry that for this reason we're unable to accept new volunteers at this time.  As restrictions are eased further we hope to be able to increase our volunteer numbers.

Board and Committee meetings

Temporary arrangements

All the Committee and Board meetings are open to the public, except where personnel matters or commercially sensitive matters are to be discussed or where legal professional privilege applies. 

Committee and Board meetings are now being held face-to-face.  However, some venues are not changing their Covid precautions and in addition, for the safety of all attending the meetings, the Trust will carry out its own risk assessment for each venue.  For the safety of all those attending the meeting:

  • Social distancing will be maintained and all present will be asked to wear a face mask (unless exempt).  
  • The number of people able to be present at each venue will be restricted and limited numbers of places will be available for members of the public.  Anyone wishing to attend must apply in writing to or write to Mrs L Parish at the Trust’s office giving your name, email address and contact telephone number for the purposes of Covid-19 contact tracing.  If a place is available you will be sent confirmation.  
  • Places will be allocated on a first come, first served basis. Once the venue is at capacity we will no longer be able to admit people and turning up to meetings without pre-booking means that you risk being excluded. 

For a full list of the Board and Committee meetings, agendas, papers and minutes for each meeting please see our Events Calendar.


Board member profiles

Archived minutes


Updated: 11:00am Tuesday 4th January 2022